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1 Wemyss Pl, Edinburgh EH3 6DH, UK – 0131 558 3000
My experience of DJ Alexander is very mixed. Due to this my review will be cut into two reviews due to the mixture of my experiences and it wouldn’t be fair for the good work to be overshadowed by the poor. So I recently had dealings with DJ Alexander Estate Agents at their office on Wemyss Place, Edinburgh. I was looking to buy a property and my initial dealings were with a lovely young and polite female called Bianca and although English wasn’t her native language communication with her was a breeze. She was very knowledgeable and helpful. After speaking with her I was put in touch with two viewing agents (see my second review) after dealing with the awful agents I stumbled across another professional and very helpful female called Sara Rankin, again this employee was very knowledgeable helpful keen and professional, I really cant describe how helpful she was. I was shocked to hear that she is administration staff and I must say her talents are wasted having being office based. I hope that both Bianca and Sara see this review and more importantly the relevant bosses see how valuable they are. If it wasn’t for these two people I wouldn’t have done business with this company. Well done girls!! Keep up the good work!! 5 stars forever. If anyone does business or seeks business with DJ Alexander please ask for Bianca or Sara Rankin. You will not be disappointed
I’ve been a landlord for 9 years and have avoided using agents because I thought it was a waste of money. I was proved wrong when I used DJ Alexander Let Service to find a tenant. I was very satisfied with their professionalism and their communication was excellent. I was also given advice on what to upgrade to achieve a higher rent. I dealt with Neill Bukes, Laura Mctaggart and Laura O’Donnell. The turnaround from presenting the flat to finding a tenant was 8 days. I also had the peace of mind the tenant went through a vetting process I’ll be using DJ Alexander again for my other rental properties.
4 Jamaica St, Edinburgh EH3 6HH, UK – 0131 622 4160
Just got a new flat from Rettie & Co. Received excellent service through the whole process, from the reception, showing agents to property managers. All the staff in Rettie I communicated this time are all professional and friendly. Especially thanks to Heather To, she helps to deal with all my application process with patient. And she happily and promptly dealt with all my application questions. Can't thank more from Rettie to get my new place to stay within a week.
Excellent experience as a tenant. Most of the times you feel as an expendable resource with RE agents, Rettie made us feel as much as a client being serviced as is possible for a tenant. You are looking for your new home, not a new storage box, and Rettie understood that. The attention to detail was everywhere, from the schedule organization and flexibility to the contract details and presentation. Being us foreigners to the UK processes to rent, they helped us a lot while the landlord was on holidays also.
13 Comely Bank Road,, 13 Comely Bank Rd, Edinburgh EH4 1DR, UK – 0131 343 1717
We have rented out our home through Northwood for the last 5 years and the service we have received has been exceptional. We are overseas and rely on them completely to keep the property safe and I have never had to worry. Their communication is prompt and always polite, nothing is too much trouble and they have a "can-do" attitude which is vanishingly rare. The 4 sets of tenants we have had have all been well chosen and the property has been looked after well. I feel fortunate that we made the decision to rent through Northwood, I trust the team there, and find them to be a class act in every respect.
I would highly recommend using Northwood. I have rented property through them for almost 12 years now and have just moved into my 4th property with them. The staff have always been lovely any time I have needed to get in touch. They are friendly, always helpful and have sorted out any issues as quickly as was possible. Once when my heating broke down in winter and there was a slight delay with the contractor/repair company, Northwood offered to buy me some heaters and drop them off personally, until the issue could be fully resolved. I have never had any problem with them as a company and my experience has always been positive. Tenant and owner are protected from potential deposit/refund issues as Northwood take photographs of any wear and tear over the years and I have always had any deposits returned in full. I would say that if you are a decent tenant, you look after the property well and communicate with them when you need to, then you can expect a great service in return. I would recommend them to anyone.
80 Queen St, Edinburgh EH2 4NF, UK – 0131 222 9600
We feel very fortunate to have worked with the Knight Frank team specifically Tom Stewart Moore, Ran Morgan and Faith Pedan. Collectively they did an exceptional job selling our rural estate outside Glasgow, managing to secure a very favourable outcome during what was a very difficult period in the market. It goes without saying that we would not hesitate to recommend Knight Frank but a special mention goes to Tom Stewart Moore who worked tirelessly and with endless professionalism.
The service provided by the brilliant team of people working at the Knight Frank Queen St office is top notch! Their professionalism, efficiency and attention to detail is notably heads above other agents i have used in the past. You are treated very warmly and carefully through what can sometimes be a difficult process of selling or buying property. We have used their services 3 times in the last 4 years and would not hesitate to recommend or return to them. A huge thank you for guiding us successfully through transactions of both new style and New Town properties.
2 Castle Terrace, Edinburgh EH1 2EL, UK – 0131 222 9601
Great professionals that focused on the client's needs. Thank you.
32 N W Circus Pl, Edinburgh EH3 6TP, UK – 0131 603 7333
We recently used Coulters to rent out our New Town property. The service across the board was first class. Sam Paulo, Lettings Director for Coulters, was extremely helpful and knowledgeable and made himself available to us day or night providing expert advice on any questions we had. His professionalism and efficiency resulted in the quick placement of the perfect tenants, achieving a fantastic rental fee on the property, all within a ten day period. We genuinely could not have achieved the move to our next property without the help of Coulters and specifically Sam. We would highly recommend Coulters and Sam for his outstanding service, with results which far exceeded expectations. Thank you Sam. And thank you Coulters.
A fantastic service from start to finish. Ben’s agency advice on the sale of our property was clear, commercial and invaluable. The handover to Louise and her legal team was seamless. Legals were dealt with quickly and efficiently by Louise, who was proactive and great to deal with. Thanks again to all of the team!
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