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Leith Walk, Edinburgh EH6 5BX, UK – 0131 553 2126
Absolutely stellar service. I rang up to arrange to bring my elderly television in, and when I described the problem, Paul told me what the issue was likely to be, and what it would be likely to cost to put right. When I brought it in, he looked at it for less than a minute, saw that it was in 'deep standby', turned it on for me, explained what had happened and why, and refused to take any payment. He also offered me a free second-hand remote control. I chose to bring my telly there because of the brilliant reviews he had received, and he definitely deserves every one of those positive reviews. Although there was nothing actually wrong with my telly, it's not something I could have done myself, and I would have been perfectly happy to pay him for his expertise, but he wouldn't take anything. I'm completely delighted, and recommend him wholeheartedly. He clearly knows his stuff and it's fantastic to find someone who could have taken the telly in and charged a lot of money, but didn't. I'd give him ten stars if I could.
Always friendly, helpful and extremely competent. Have used them on several occasions. Highly recommended!
4 Lochend Park, Edinburgh EH7 6BT, UK – 07717 411219
Great service good prices very professional
1B Chambers St, Edinburgh EH1 1HR, UK – 0333 900 0026
I originally found Richer Sounds through Amazon as I was looking for an amp to power two 100 watt vintage speakers my Dad bought in the 1970s. I spoke to a knowledgeable friend about the Amazon speakers and he suggested that I go into the Richer Sounds shop to get some advice. All in all a very good experience, it is quite a big ticket item for me so I was happy to make the purchase in the shop as I think I now have a product which I am comfortable will work well. Also, I have had a very nice email asking how everything has gone etc.
Honest advice from knowledgeable, professional and friendly staff coupled competitive prices on quality products makes Richer Sounds the best place for audio visual kit. Recently had a TV fail under warranty, no problems getting a credit note and good advice on choosing a replacement model. Would definitely recommend.
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