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89 Northfield Broadway, Edinburgh EH8 7RX, UK – 0131 657 5444
Just recently moved to the area, and was fairly ominous about registering at the practice after reading alot of reviews but I can honestly say from my first encounter the staff receptionist included were all very polite and extremely helpful. I wanted to make an appointment after registering but was informed it takes two days to be registered. After explaining the situation the receptionist very kindly said she would get me registered so I could make an appointment the following day. The next day my appointment was made without fuss and I was seen by a very professional doctor.
I have been with this surgery all my life, almost 34 years. The original old doctors were amazing but they have now all retired or left. There are a couple of doctors there who are very helpful but like other reviews have said, the receptionists let the place down. They sound aggressive over the phone, answer you back face to face when I was nothing but polite. No need for this. Asking simple questions seem like an inconvenience. I have waited an hour and a half past my appointment time to find the receptionist hadn't marked me as waiting. This has happened twice that i can think of. I don't think I've ever been taken on time. 30 mins plus past your appointment time is normal but don't dare be 1 min late or the aggressive receptionist will have something to say! If the receptionists were as they should be then i would have gave 4 stars but i have instead given a generous 3 stars
36 Manor Pl, Edinburgh EH3 7EB, UK – 0131 225 5220
Always lovely ladies at the reception. Fantastic doctors, midwives and nurses. So friendly and caring. I can't praise them enough. They all have been so good and kind to myself and my family. Yes sometimes is hard to get an apoitment but some people don't get how busy it can be and they have no understanding at all. Thank you all for looking after us over the last 3 years, so sad we have to change due relocating. You've been great to us.
It's an excellent surgery. Good doctors, good receptionists, good care
2 Duke St, Edinburgh EH6 8HQ, UK – 0131 554 6471
Excellent medical center Just moved here, registered new. But already was in need to use the complete service. My first impression and feeling about the entire Surgery is fabulous. 5 stars.
So much better than the old location, clean, modern and reception staff are great. Good surgery but busy so tough to get quick appointments.
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